Brookdale Palmer Ranch

My review is based on the care my father received on the memory care floor of the assisted living. The apartment layout is the best of any of the apartments we toured in Sarasota. There was always a fun activity going on in the day space though my Dad wasn't a joiner. Amaya was often his daytime resident assistant and I can't say enough about how much my family appreciated her. Amayas patience and kindness was priceless and she developed a sweet relationship with my father. We put a camera in the apartment and when we saw Amaya come in in the morning we knew it was going to be a good day and I didn't feel the need to keep checking the camera. I will say the 2-10 shift was lacking as they wouldn't always come in unless they were dropping off his dinner tray as my Dad often didn't like to ea

This building is a great example of why this company is always drowning in lawsuits, scandals, and bad publicity. “Totally devoted to the care and well being of residents” is nothing more than a sales pitch. Once they have your money that goes right out the window. Expect there to be a new executive director every time you go there. Elderly residents need stability and consistency, not the revolving door of incompetency and dishonesty that this company likes to breed. Ironically, despite the dysfunction of management, they like to be draconian in their jobs and exert authority over residents and employees, as well as concerned family members. If you care about your loved one, keep them away from this nightmarish facility.

I am continuously impressed by this facility and the staff. I have been at this building several times to visit various people and the staff is always very friendly and engaged with the patients particularly in memory care. CNA Carlos in memory care is amazing. He jokes around with the residents making them feel loved and treating them like they are his family. The receptionist are also wonderful. 10/10 experience.

I arrived at the Brookdale Palmer Ranch Skilled Nursing Facility two weeks ago for medication management of intravenous antibiotics following septic shock. I was a little anxious because the last time I was in a facility of this type I was unhappy with the level of care and the facility. From the moment I arrived I was greeted warmly by the staff. The receptionist, Nancy, who was literally on her way out the door at the end of her shift, remained behind to ensure I was escorted to my room. Most of the patients there seemed to be memory care, elderly, some with dementia and several who were nonverbal. The staff was attentive to everyone's needs. They were not only pleasant but were genuinely friendly, compassionate and helpful. I had special dietary needs because of a weight loss program I

My stay for recovering from surgery could have been for 3 months but my wife got me out in 3 weeks for all that I went through there. After taking me to my first shower the aide brought me back to my room completely moved the bed away from the wall (for what reason I do not know) had it put down all the way to the floor (my wife and I told her it was to low for me to sit after arguing back and forth she bumped it up one notch and when I sat my leg snapped upward I screamed out aide looked scared my leg was killing me and I feared the pins in my leg had dislodged. Knee still is feeling it! One day no one came in my room for over 5 hrs my wife was there she can attest to that, it is why she spent 7 hrs a day with me to be my advocate. Most of my food was picked up uneaten, I was on a low sod