Brook Stone Living Center

We have found the entire staff of Brook Stone to be caring and attentive to my mother's needs during the 3 months she has been there. I've seen an improvement in the level of participation in activities since leaving her independent living location. She is comfortable and entirely at ease. I strongly recommend Brook Stone.

My mother-in-law is so well taken care of at Brookstone. I think we have met every employee there and must say they are most pleasant, kind and friendly staff! They are so attentive, checking on her often. She tells us that the food is good! 99 years young!!

From the moment we walked in for a tour, through my Dad's stay in long term care, and during his passing, we were welcomed with open arms and treated like family. Dad's care team provided personalized care for his specific needs, and he became attached to the staff who cared for him, talked and laughed with him, and comforted him when he wasn't feeling well. The staff went above and beyond to help us ensure his needs and desires were met. Dad said the best things about staying at Brook Stone were the staff and the food! (The food is very good, family ate with him when visiting.) The day before he passed away, staff notified us immediately that they noticed a decline and we were able to be with him that day, through the night and the morning of his passing. His aides and nurses gave us resp

Since my last review, Brook Stone has improved. My Mama has dentures now so she can chew her food better. They have improved on her diet, she called and showed me her salad. And someone got her a tablet. And someone is helping her set it up right now. I thought I should tell people that they can improve if you let them know. Thank you, Brook Stone for the extra care of my Mother. I know she can be a handful.

Something has seriously deteriorated at this facility in recent months. Whether due to new management or staffing issues, the decline is undeniable. When my mother was here in early 2025, the care was excellent. But when she had to return just a couple of months later, the experience was drastically different. She was nearly completely neglected and came home in worse condition than when she arrived. There are still a few compassionate and dedicated staff and I deeply appreciate their efforts as they went above and beyond —but they are now the rare exception. I had to be present every single day just to make sure my mother received even the most basic care. She was left lying completely flat after meals, once nearly aspirating as a result. She sat in soiled briefs for so long she developed