BrightHear - Los Angeles

I have worn hearing aids since my early forties and have met with several audiologists over the past two decades. Jaklin is far and above the most considerate and accurate professional I have encountered. She took time to truly assess my hearing needs within the context of my lifestyle and work - all done with smiles and kindness. Most importantly, when the hearing aids I purchased did not work properly, Jaklin called the manufacture immediately and had them replaced! Not surprisingly, her staff - Michael in particular - are very nice and professional as well!

I couldn't be a more satisfied customer. Jaklin is wonderful -- above & beyond-- and really takes her time researching and being helpful about what model of which hearing aid is best for you. And it doesn't end with the sale -- she make sure to help out regularly after purchase. I have recommended her to several friends, and will continue to. I recommend her to you too!

Wow this place is awesome. I brought my dad here because he says he can never hear me. Jaklin did a hearing test for him. She was so kind, sweet and patient! We bought a pair of hearing aids from her (at a great price, cheaper than other places!). Jaklin even came in on a weekend just to fit my dads hearing aids so he could have them ready in time for the holidays. She is angel. Also the front office staff are very friendly. Thank you Brighthear! Highly recommend :)

Hi. I have been going to BrightHear for a couple of years. I have had a wonderful experience. I’m now on my second set of hearing aids with BrightHear (Evoke brand). The staff is great and my hearing improvement has really been a wonderful development. My aids connect to my iPhone and my tv. I use my phone so much more and I can participate in conversations even in difficult situations. I am so happy with the office that I’ve been taking my 84 year old mother-in-law there as well. It is so much easier to be with her now! The BrightHear staff and Jaklin, in particular, are professional, smart and so sweet!

I was very disappointed in lack of service and follow up with my results and ordering my hearing aid. There seem not to be a sense of urgency to take care of the patient's need. Other than that, the owner is pleasant and nice but too slow and basically a one man show.