Boise Dermatology and Medspa- Dr. Naomi Brooks

Its difficult to get calls in. Or calls back after being told you'll be called back. Closed Monday and Friday does not help either. Dr. Sammy seemed great tho. However communication is in the septic tank. I know my insurance denied my prescription twice. But now I have documentation saying they reviewed my case and will cover it. I have tried multiple, multiple, multiple times to get help. But nobody appears to do anything. I think I'll see if my GP will handle the prescription. At least he listens.

I saw Sami Verner. She is wonderful. Kind caring knowledgeable. She and her staff were great to work with. I have found my Dermatology home

We have been seeing Dr. Brooks and Dr. Sam for six years. Boise Dermatology is amazing and we absolutely trust them to help us combat our daughters severe skin condition. From the moment we walk in the door everyone is friendly and helpful.

I just have to say they lost a new patient. I was googling for nearby dermatologist and saw Boise Dermatologist MedSpa and called them to ask about their services and if my insurance is accepted or not. I called on Tuesday and lady I spoke to was nice and told me about the services they offer and what to expect at first appointment and she said that their Insurance team / person can verify my benefits and let me know what's covered and my copay would be by Thursday She said I can schedule an appointment for Wednesday which was next day or even Thursday or Friday that works the best. I asked let's do Friday so by that time my Insurance benefits are verified. The lady said sure, they will call you on Thursday and let you know and for now we can schedule for Friday and if needed we can chan

They got me in for an appointment very quickly and the staff was very nice. Dr. Brooks was very nice and made sure all of my questions were answered. She made sure I understood the possible side effects of the medications she prescribed and spoke in a way I could understand. Happy with my visit!