Bocaview Optical

We had such a great experience at BocaView Optical! The front desk staff was so friendly and welcoming from the moment we walked in. Dr. Garcia was absolutely awesome — thorough, kind, and made the exam easy and comfortable. Sherri was amazing helping us find the perfect frames that fit perfectly and looked great. The whole team was professional, caring, and made the entire visit a pleasure. Highly recommend BocaView Optical

So rude! I came here at 8:11 am. The door is locked. Someone finally opens it for me and still not letting me in and asks "what do you want?". Obviously I needed glasses. I planned my whole morning to come an hour before my shift starts at the mall specifically to buy a pair of glasses. Then she reluctantly says you may come in but you have to stay out of the way of the cleaners. The cleaning supplies were there, floors wet, some vacuum attachments laying around, the rug is flipped...I left. Why act like I am inconveniencing you during your business hours? What a silly way to lose clients.

Extremely disappointed in this place. The front desk gives attitude and is not up front with the fees that will be charged. The receptionist told me that the exam was $10 and if I wanted to check the back of the eye it was an additional $39. I declined and just wanted the standard eye exam. Fast forward to check out and my payment was $228 WHAT?? They charged me for a contact lens fitting fee, which I was told nothing about. What exactly did they do to justify the $179?? My prescription didn’t change and literally walked in with my own contacts to replace after the exam. The fee doesn’t bother me as much as not being upfront with that is what my payment was going to be. I would have delayed my appointment because I had to just order another 90 day prescription of contacts. I was upset and

After being a loyal patient for years, I was shocked to be told I now have to pay a 2.5% surcharge just to use a credit card. In today’s world, charging patients extra to pay a medical bill is frustrating and feels like a pure cash grab. Healthcare is expensive enough already. This policy is the reason I will no longer be returning, and I would encourage others to ask about fees before committing to this office.

My husband and I had a great experience! We walked in to greetings and smiles from the staff. The doc was so professional and courteous! Took his time to explain and speak to us.