BNC Eyecare Group

My sister and I have been patients at Barnes & Carter for about 20 years now. While I have always appreciated the care of both Dr. Barnes and Dr. Carter, I cannot justify how some of their staff members act when interacting with patients. From being met with rude attitudes trying to schedule an appointment due to the website having issues, to being hung up on when trying to get information about contacts. It’s very unacceptable and a poor reflection of the practice. I recently witnessed a phone call my sister made to the office regarding contacts. Their staff member didn’t seem to be understanding when stating our issues. She had eye surgery which has resulted in her needing contacts. She received samples from the office before. Recently her contact ripped and she called the office (presse

Very great experience! Doctor was so nice and told me exactly what’s wrong with my eyes. Then, I was able to order glasses right there on the spot.

Came here for an annual checkup and contact lens fitting. They spent an hour and a half on me and did not rush at all. Very kind staff and very honest and transparent about pricing.

After obtaining 3 different opinions for my vision loss which all did not find anything wrong, I consulted with Dr. Tanya Carter. She was caring enough to take the time to figure out why I was losing my peripheral vision, almost completely losing vision in my left eye and about 25% in my right eye. She diagnosed me with a tumor on my pituitary gland which was pressing on my optic nerves. She recommended securing an MRI and advised surgery would be needed. The MRI confirmed the diagnosis. I had the surgery to remove the tumor and my peripheral vision has been restored. I am so grateful for Dr. Carter for caring enough and to take the time to provide a correct diagnosis. I will forever be grateful for her and her expertise in optometry. Thank you Dr. Carter!

Have been seeing Dr. Tanya Carter for a few years now for my annual eye exams - very thorough and actually cares! Takes her time with the exam. They have many brand new high-tech machines to scan eyes. Very impressive!! AND the lady at the front desk / glasses optician was super helpful about how to apply for a rebate for my annual order of contacts (~$800/year), I was able to get a $200 gift card back after her helpful advice on how to apply for the rebate! Love this place! I drive out of my way an hour each way to come here, and it is so worth it!!