Beyond the Pharmacy

Yesterday, a pharmacist found my prescription on their computer, checked which medicine I need and told me it’s out of stock. But today, when I tried to transfer the prescription, another pharmacist said she doesn’t have my prescription on their system so I let her know what happened yesterday, but she treated me like a difficult customer and was very disrespectful. So I just hung up the phone because I didn’t want to argue with someone I couldn’t communicate with. As a result, I needed to get another prescription by paying double for the doctor. Do not go this pharmacy.

I absolutely love this pharmacy. They are so professional, so sweet and caring for their patients. My doctors office had requested medications for me. I had them send it to this pharmacy and it was ready on time and was delivered to me all in the same day. Thank you so much. I highly recommend using them. Great service, fast and professional.

This pharmacy truthfully does not even deserve a star, but of course that is the only way you can leave a review. I contacted this company yesterday looking to see if they had tamiflu available. They provided amazing customer service, truly made my boss and I feel they were going above and beyond. They received and filled the script seemlessly, or though it seemed. They said they would have tamiflu ready by the next day (which would be today) but they ended up being out of stock and was able to fill a generic right away. I requested to pay an extra fee for them to deliver to my bosses hotel as he is away on business right now with no rental car. They had absolutely no problem and charged the card right away. Upon my bosses arrival to his hotel he is informed that there were no deliveries m

Great pharmacy, they truly have gone out of their way for me and treat me like a neighbor not just a customer.

I've been using this pharmacy for a couple of years now, and almost always get 5-star service ... but there have been a few times when there's been a problem with them getting prescriptions faxed from the doctor. Otherwise, I love the personal attention ("You want to go where everybody knows your name!") and their willingness to go the extra mile to work things out when necessary. If you're a long-time Silverlake/Echo Park resident, you'll know what I mean when I say that Dean Ng from Sun-Lake Pharmacy recommended them when he retired. Note to the person (Holly) who couldn't figure out why they would be closed on January 5th: I had the same problem ... then felt kinda dumb when they told me it was Armenian Orthodox Christmas.