Bexley Urgent Care

Was being ignored on a waitlist at CVS minute clinic in Bexley for 1h 40 min with no end in sight (the provider had just called another patient and was averaging 20min/visit) waiting to get my daughter a strep test. Called Bexley Urgent Care and they said come over they can see her in 10 minutes. I was seen on arrival with very kind and professional nurse who performed the swab within 5 minutes of being back in the exam room then the PA came expeditiously to give us the results and was thorough but efficient with the history and physical. I’ve never used an urgent care before as we have been lucky to usually have our kids get sick during hours we can grab an acute appointment with their pediatrician but this was a good experience

I've been coming to this place for years so this review is long overdue. Whenever I have an issue, I always come here. The staff is always kind, friendly, and always make me feel like a family member or friend is taking care of me. More importantly, I ALWAYS feel heard which is huge. I feel like a lot of places just try to brush you off and get you out quick but I always feel like they are listening to everything I say and are genuinely trying to solve what's going on. Never a long wait because of their online appointment system and even faster when you go in the back. I honestly wish they could be my primary care facility, they are of the best medical care facilities around!

No management on sight, receptionist has no answers to any questions. Young man with curly blonde brown hair. Never experienced that of incompetence at any professional facility. Definitely somebody’s son in a position he isn’t qualified to be in!

I filled out the after care online form and screwed it up. They were awesome and I accidentally gave them one star. I am an idiot. They are solid. Obviously, I don't try to be stupid... but it happens naturally. This urgent care is very well run. Highly recommended.

If I could give less than one star I would. DO NOT GO THERE FOR CARE. Desk staff is indifferent and at times sarcastic- assisted living facility where my mother resides called to make an appointment and was told all she needed was her Medicaid information. When we arrived she was refused care because she didn’t have an ID - she did but it was expired- she’s Ninety Three years old- has not driven in 20 years-