Bella Eye Care Optometry

I had a very disappointing experience at this shop. I purchased my frame here only, and recently went back because it wasn’t fitting properly. The employee, Ashley, kept playing with it over and over but still couldn’t adjust it correctly. Instead, she made it worse — the nose pads were bent into a bad position, and when she finally handed it back to me, the piece broke as soon as I touched it. What shocked me even more was Ashley’s attitude — she was rude, dismissive, and instead of taking responsibility, she told me to go all the way to Hayward to get it repaired. That is completely unprofessional and unacceptable. This shop clearly does not value its customers or stand behind its products. I will not be coming back and would not recommend this place to anyone. Save yourself the frustr

Have been with Bella Eye Care for more than 10 years. They have great customer service from start to finish. The optometrist explained the exams clearly and made everything easy to understand. The staff is knowledgeable, and they gave great selection of glasses. HIghly recommend to give them a visit.

Everyone at Bella Eye Care is super helpful and welcoming. It is always easy to get my appointments scheduled and my contacts and glasses are always ready in a timely manner. They even give reminders for my yearly exam. I’ve had the opportunity to have my eyes checked by both Dr. Judy and Dr. Maranda and they were both were helpful in making sure I had the best contacts experience. Unlike other eye doctors’ offices, I didn’t feel pressured to use a certain brand or get a certain pair of glasses. I love coming here and will continue to go here and recommend family and friends.

This review is long overdue. It’s rare to find optometrists and opticians you can truly trust and Bella Eye Care Optometry has consistently exceeded my expectations. I have been a loyal patient for many years and even when I’m not local (lived in SoCal for many years), I make the trip because I know I’ll receive world class service. A special shoutout to Ashley. She’s been an incredible support throughout my visits whether it’s scheduling appointments, conducting pre-exam screenings or helping me choose eyewear. She brings a warm, professional and knowledgeable presence every time. Ashley‘s technical expertise is impressive. She clearly explains lens technologies, materials, coatings, and frame styles. What stands out most is her ability to listen, actively and tailor recommendations to m

I've had a couple optometrists in my life and I have to say I had a really fun time here. I don't think people normally talk about having to go to a medical appointment as fun.. but we should more often. The staff was super knowledgeable, kind and funny. I didn't feel pressured to purchase anything extra or do any extra examinations. My appointment time started a little late but you can clearly see the staff was working really hard. Let's choose to be understanding if you're also making an appointment at the very end of the year before your insurance resets 😃(like me). PS. You may have to get your eyes dilated.. so make sure to bring a designated driver or be prepared to walk around Sprouts shopping center for about 3 hours.