Bedford Nursing & Rehabilitation Center

My mom was sent to BNRC for a rehab assignment due to her heart and legs. The staff was phenomenal, from the minute she was admitted till her day to leave. Many thanks to Emily, Madi, Jen, Michael, Olivia and the whole staff for taking such good care of her. We truly appreciate your caring.

Good Afternoon. I have mentioned to a number of my associates the PT/OT capabilities of the Bedford Nursing and Rehabilitation Center. It is an older community, long years in operation in the Manchester, NH area. BNRC has obviously, in that time, earned the five stars I credit them. A family member has twice, recently, needed sustained physical therapy to regain her mobility and be able to perform again the basic tasks of daily living more independently than was possible for her before being admitted to the BNRC center and the care team. She has regained the ability to navigate with a wheelchair and a rollator, to stand and bathe and complete other preparations and tasks without a crippling fear of falling. My family member’s quality of life has been enhanced by the workouts and by the

Ive been visiting a family member here for about a year and a half and over the past 6 months the place has really gone down hill. They are ALWAYS understaffed, the laundry situation is ridiculous as its not the workers fault, but no staff. nursing staff is not attentive and the food has definitely declined. Staff are all very nice, but it seems the company is just concerned about saving money versus the residents quality of life, which is what should matter most. Maybe its time our family looks elsewhere, as this is these people homes, but they are the ones who fet the least amout of consideration.

My dad needed rehab, after breaking his hip, and femur. I will never allow another family member here again. They are very short staffed, to the point that every weekend there was never enough staff to get him out of bed. I was told he was getting it, only later to be told he was not. My dad’s VA disability Is his stomach , I literally had to follow a RN around to complain that they needed to adjust his meds. I felt like I was being dismissed by the staff all the time about this situation. Talking to individuals they were nice enough to, but they did not work well together. I’m not even going to talk about the laundry issue. I had to give them one star to get it to post.

My wife has been fortunate to have been cared for at BNRC for the past 18 months. She has early-onset Alzheimer’s and has progressed to worsening cognitive and memory issues. Her care was provided by all the warm and caring BNRC staff members, but especially the Activities team. Penny worked as a singer all her life, and singing was her life. Kim and the staff realized how deeply important an issue this was and did everything they could to create opportunities for Penny to, at first, lead singing in the facility, and later to participate in all the musical events. I will always appreciate the Activities staff and their tireless care and concern. But also, the way they understood the deep importance of singing to Penny.