Baywood Family Dental

Today I had two teeth extracted, as it was my first time here I was so nervous, but my dental assistant made sure I felt comfortable, relaxed, and was SO kind, She even held my hand while I was being numbed and made sure my experience was the best it could possibly be. I also had another kind dental assistant bring me a stress relief ball because she knew my anxiety was high. The doctor who extracted my teeth was great as well he made sure I was okay during the procedure and made sure I was aware of what was happening the whole way through! Very great staff Very great office!

They were so kind, patient, and caring with me and my daughters. From the moment we walked in, we were greeted with smiles and treated with such compassion. My girls felt completely at ease, and that means the world to me as a parent. The whole team went above and beyond to make sure we were comfortable and informed every step of the way. It’s not every day you find professionals who are not only great at what they do but also genuinely kindhearted. We’re so grateful for their care and would highly recommend them to anyone looking for a dental office that truly treats you like family!

This was my first visit to this facility. I was greeted by very friendly staff and was explained how my insurance works. The doctor was very attentive and explain the way I understood my problem. The hygienist was very friendly, kind and uderstood my problems. She took time and was very thorough with cleaning. I was very pleased.

Positives: Received a good diagnosis. My dental assistant was warm and pleasant. The cleaning was average, but acceptable. Negatives: The second dental assistant who was monitoring the screen came in didn’t say a word to me did not introduce herself and continuously talked to the first assistance as if I didn’t exist. She finally spoke to me because she had to take my blood pressure and she just let me know it was high. She continued this throughout my appointment. When the Dentist finally came in it got worse. I felt rushed and dismissed when asking questions regarding my diagnosis and treatment plan. Overall if it wasn’t for the first dental Assitant who did my cleaning it would be a 1. She did great, but my overall experience was not good.

First time patient, I had an emergency came somewhat late to the appointment and they still squeezed us in. They made it happen, as soon as we walked in and nothing but smiles and greetings. From the front of the office to the back every staff member had a smile and treated us with kindness. The dentist and his assistant did an espectacular job on my daughter. My daughter was content with the service as well. Thank you Baywood Dentistry family for the welcome and with the positive vibe.