Baystate General Surgery - Westfield

Westfield, MA · Hospital department

Rating
4.3/5
★★★★☆ 4.3
Reviews
3
Rank in Westfield
#28
of 58 doctors
City Percentile
51%
rating percentile
Address
Baystate General Surgery - Westfield, 115 W Silver St, Westfield, MA 01085
Phone
(413) 794-7020
Website
www.baystatehealth.org/locations/noble-hospital/general-surgery-westfield
Status
Closed · Opens 8 AM Mon

Baystate General Surgery - Westfield is a doctor located in Westfield, MA. It is one of 58 doctors listed in Westfield. Its 4.3-star rating is above the Westfield city average of 4.1 stars. There are 2 photos associated with this location.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Cheyenne Plante · Jul 2025

I recently had a procedure at Nobel and I just want to give a shout out to the team that took care of me. Everyone was so kind, reassuring, and brought their own flair personality wise. I spent much of the time laughing and making small talk to keep my mind off of the situation. It's little touches like that which add to the patient experience, and it's a brand of care that Baystate Health should always lean in to. I hope I dont ever need to return, but if I ever did I know that I'll get the same level of compassion and care.

★★★☆☆ 3.0 Anastasia Stigers · Jan 2025

Let me preface this by saying the vast majority of staff here were absolutely lovely. They did everything they could to help me feel better about my procedure and make good decisions in spite of my intense needle phobia. However, the anesthesiologist absolutely would not entertain the idea of a mask inducement no matter how hard I tried to advocate for myself, which caused me a great deal of emotional distress. I was told whatever they were going to give me immediately after placing the IV would calm me down and even make me smile, but I continued to panic all the way to the operating room. According to my husband, who was present, I was smiling - But I was not okay. There aren't many things more horrifying than hearing someone say 'there's a smile' when you feel like the world is spinning

★★★★★ 5.0 miriam estrada · Feb 2024

All the staff here were kind and caring, made me feel at ease about my procedure.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Hospital department

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