BayCare Urgent Care (South Lakeland)

Where do I even start. I have been sick for over a week. Went to my primary care doctors office ( not my reg PC but the dr on call ) that would not prescribe me antibiotics. Told me it was viral and sent me home. Well, my symptoms got worse, so instead of going back to the same doctor, I went to urgent care. I saw Amanda the PA and she was hands-down My Angel. Not only did she prescribe me antibiotics. She also discovered that I had A SEVERE amount of wax in my ear. I have been dealing with vertigo and dizziness MUFFLED SOUNDS AND COULDN’T HEAR for several months/years. Most people when they do an exam, they look at my ears and just move on. Amanda, the PA had instructed The medical assistant ( so sweet I can’t remember her name ) to remove the wax from my ear, and I can’t even tell you

Friendly and quick service. Amanda was incredibly approachable and took her time to explain things to me. The Xray tech was quick and made things easy, and the front desk person was friendly and caring.

Updated review as of 2/9/2026: I would like to update my 1 star review from last week Thursday to today's visit being a much better experience. Everyone was so nice, the doctor (who happened to be the same one I saw last week) listened to my concerns and apologized after I informed him the reason I was very upset was because I was in excruciating pain and I live alone and on a second floor apt. Going up a flight a steps while in that much pain was no joke. Which is why I gave the bad review, The doctor understood where I was coming from. Overall he showed concern, explained everything clearly and the nurse and frontdesk girl were all super sweet and helpful. I will give Baycare Urgent Care another chance based on today's visit. Thanks guys! See you soon 😊

Had my doubts about diagnosis when doctor said no antibiotics needed my finger was twice the size of the one on my other hand filled with infection. Doc told me to do warm compresses 2 to 3 times a day and it should get better in a day or two. During my second compress the puss and fluid began running out of my finger along the edge of the nail. Day later all better!

but the nurse who called my lady back is very rude and dont need to be in medical profession. Girl at front desk was nice and friendly. Been here 25 minutes still waiting on dr to come in at 11:50 they go on lunch soon