AZ Oral

My experience with Dr. Shah was disappointing. Overall, he came across as condescending and unprofessional. I visited for a wisdom tooth extraction, and the initial consultation was poorly managed. After waiting 45 minutes to be seen, the doctor spent only about 10–15 minutes with us, followed by another 45-minute wait just to receive a quote. What should have been a 20–30 minute appointment took nearly two hours. The recovery process was also very difficult, and I believe the quality of care contributed to it. The pain during the first week was severe and I would constantly wake up in the middle of the night, yet I was only prescribed three days of pain medication. At my follow-up a week later, I received another three-day supply, but when I requested additional medication due to continue

I wish I could give zero stars. (TMJ patient) I was issued a refund after being overcharged by over $800 while under Dr. Shah's care once I was told I needed a second procedure and opted to seek a second opinion elsewhere instead. Billing was disorganized and backpedaled during an audit of my account when I was hit with a bill a year and a half after I left AZ Oral. The office staff failed to mention my insurance was out of network when I called to confirm my benefits with them when I reached out to schedule an early 2025 appointment. Dr. Shah told me my jaw clicking and popping could not be fixed, something that I found out to be untrue when I transferred care to the Head Pain Institute. I've been without clicking and popping for over a year now. Dr. Shah left me with a close lock for 8 w

Highly recommend this clinic! I was able to schedule an urgent appointment very quickly, and the doctor made time to see me. The doctor is highly qualified and a true professional. I also want to highlight the professionalism and client-oriented approach of the entire staff — from the reception, to the doctor’s assistant, to the coordinator who clearly explained the costs and optional services. From start to finish, an entirely positive experience. I will definitely continue choosing this oral surgeon.

I went in there for what was identified from a previous TMJ doctor as muscular tension to be treated with injections. I had a 3D 360 degree Cone Beam CT scan - $300. I was then questioned how I was even able to be breath when I sleep. It showed the opening open and then closing. Nobody told me not to swallow when I had the scan so it was obvious that is what was happening. I was instead instructed for the next 45 minutes how I needed major reconstructive surgery to pull the jaw forward. He doesn?t do pain injections or nerve blocks either. He offers Platelet Rich Plasma PRP but I he also insisted on an MRI before I could get the treatment. The MRI is only “available” with one provider which is highly suspicious too. It’s not a specific MRI machine that is needed but he has “special” instru

I had one of the worst medical experiences I have ever had at AZ Oral Facial and Implant Surgery. Upon arrival to the office, the staff directed me to a room to have a CBCT scan which I was not informed of previously or consulted with for consent. After the appointment was done, the staff directed me to an office where they demanded I pay $300 for the scan because they had determined after the fact that neither my medical insurance nor dental insurance would cover it. At no point before the scan was I told that a prior authorization for the scan had failed or that this was the amount out of pocket that I would pay. Upon complaint, I found the staff extremely hard to work with and disrespectful. Be extremely careful of this office as they are essentially scamming patients out of money by no