Aviata at Kissimmee Gardens (SNF)

My BELOVED grandmother was in care and hospice at this Aviata location facility until she passed away. I do not have enough words to express the amazing level of care, communication, compassion and comfort my grandmother received and as a family we were provided. It made the final transition so much easier to bear. She was always clean, her bed freshly made, attended and looked after. The faculty staff was open in communication and answered our questions openly and in a reasonable amount of time. From the nurses to the business office, case and social manager, we always felt seen and supported. The facility itself was clean and its residents looked very well cared for. The gratitude I have for Aviata during this extremely difficult time will never go away. Thank you.

The first night that I was brought here I was brought to my room and left alone. The next day I was greeted by Amy she is amazing she showed me the ropes she guided me to the people that I needed so I would know what to do I've been to a lot of activities, bingo, karaok . there's people that bring church here and that are beautiful. some of my CNAs are amazing. These people really care because when it comes to my health and my medication they make sure that I see the right doctors right on time. When it came to my pain management and needed my medication they have the doctor here the next day it was unbelievable. I needed to see a physician's assistant to get some different medication and they had them here the day after that. it's awesome. They keep the facility clean. And when I need som

My experience with Aviata at Kissimmee was extremely disappointing and upsetting. My mother had spinal surgery for scoliosis and was transferred there for rehabilitation therapy. She was supposed to stay overnight and begin therapy after her surgery. However, during the first few hours after I left, the level of care was completely unacceptable. I left her for approximately four hours because I had to step out. When I returned, I found my mother crying in her room. In those four hours, no staff member had come to check on her. No one brought her water, no one asked if she needed anything, and no one assisted her. What was even more concerning is that the staff knew she requires assistance to go to the bathroom because she cannot walk on her own after surgery. Despite this, no one came to

My grandmother stayed here for a short period of time and I just want to say how grateful our family is for the care she received. From the moment we made it to the lobby the staff made her feel safe respected, and genuinely cared for. That meant everything to us. the nurses were attentive, and always made sure my grandmother was comfortable and understood. social services were incredibly helpful and supportive, making the process feel less overwhelming and more personal. And the activities department brought her positivity and joy and that really lifted her spirits during her stay You can tell this place truly cares about what they do. Thank you all for treating my grandmother with dignity and compassion and for giving our family peace of mind. It did not go unnoticed.

At first I was scared cause i didn't know what i was getting into Until I found a new family here with staff and residents The nurses and cna are here 24hrs. Physical and occupational therapy are like mother and father who teach you how to walk and talk and they have patience and don't give up on you. Vivian and Raquel are always here to answer all the questions and if they don't have it they will look for it. They don't give up on you. Amy patient experience if she sees you sad she will put a smile on your face. I never feel depressed because she won't allow it. She makes the place feel like a home. Nurse Yvette she is bright and shining of the weekend. She puts smiles and sings and makes sure her patients are happy and keeps us motivated. Also nurse Jimmy he makes wonders on his shift.