Aultman Podiatry -- Natalie LaScola, DPM, FACFAS

I was lucky if Dr LaScola spent 60 seconds with me. Total joke of an appointment. Zero discussion of my condition, zero tips or exercises to help my feet, sold me over the counter insoles. Didn't do more than flick the bottom of my feet. Didn't have me stand, look at how I walk, assess anything about my gait and metatarsal curvature. I felt like a prop in some stupid game show where the dr has to go as fast as possible to see patients in under 2 minutes. Sent me for xrays, but zero follow up from her. She doesn't deserve to have the visit paid for through my insurance. Worst experience ever.

Tried calling 3 times today. The first one in the morning went to a messaging system and I left a message. Fortunately they called me back but they needed some more information from another Dr. Got that information and called at 3:45 only for it to go to the answering line. The person on the phone said "they must have rolled their phones over early". When your hours are 8-4 and you're closed for an hour for lunch, being able to answer the phone for your patients until 4 is just best patient practice. First impression just to try get an appointment has been rough so far. Also I couldnt leave a message with the answering line, just said to try again tomorrow.

I saw Dr. LaScola in September of this year regarding an ankle injury and I was very pleased with her care. She was able to diagnose the problem quickly and I got x-rays the same day at the same facility. Dr. LaScola's office then called me promptly after the x-ray results came in. She was very clear with how to treat my injury and did not ask me to make any unnecessary follow-up appointments. My ONLY complaints, and they are very minor, is that the office is a bit of a walk for someone with an ankle or foot injury, the podiatry office appears to need updating compared to the rest of the building, the building is a bit confusing to navigate, and it was difficult to find a restroom. I realize these are minor and don't reflect on the doctor at all, but they're my two cents. All in all, a w

I have been to see her many times and it's always a good experience!

Details I can say she works so well and caring and all walking with comfort is what we all want and I can say she walks with on your path of comfort