Auburn Health Care

A former client of mines passed away recently and I was on her contact list and no one called me to let me know she had passed ? I was in total shock! 😳 . God told me to call down there to check on her n the nurse was asking me who are you to her? After I’ve told them numerous times that I was her caregiver, and gave them my phone number! This nursing home is awful! My client wasn’t there for long when she passed away in their care. I feel her passing had to do with them not taking care of her like they should have. There’s more I can say about this place! Don’t take your loved ones there if you want them to stay alive. Rip to my client. 😢

It’s been almost two years since I got my sister out of this place. I am writing this in hope of warning others through my experience. First, there were a few good nurses there and that was about the only bright spot. Secondly, my observation of the administration was that it wasn’t working. The place is falling apart. When I moved my sister out of there, I had to throw some of her belongings away because of mouse feces. There were numerous times I reported that mouse poop was in her dresser drawers. Additionally, there were times that ants were crawling on her. Her roommate reported (to me) mice running across the room. After finding severe rashes on my sister, I finally contacted an attorney. I cannot believe this place is still operating. Lastly, the social worker there was over the top

Before I get into why this rates a one ( and I would give it less if I could), I would like to say that the people there that I met seemed to care about my Dad. They are overworked and simply don’t have enough help. Other than that, this place rates a one because it is an administrative failure. It’s dirty, dismal, and hopeless. There’s dirt on the wall and floorboards. The first weekend my dad was in this facility, there was feces in his toilet that stood for three days. Mattresses for 80-year-olds are as thin as a dorm mattress with thin little blankets on top of them . We documented this. Miss Paige, the social worker, was extremely uncooperative with our family. When conflict arose in the family between my father’s children and his wife, she stated that she would not get in the

All the staff are smart mouthed with the guest and residents. I also keep finding pills in the bed/floor from where they are not making sure the pills gets into the residents mouth. I also bought a whole bunch of clothes and they washed them and lost everything. Her room stays messy with food all in the floor and trash can over flowing, I had asked several times for the floor to be swept and mopped and the same spill would still be in the floor for days at a time. If you ask questions you either get a smart look or an eye roll. I have seen the nurses brush residents off and walk off while they were trying to ask them something. Nope don’t recommend this place to anyone, by far the worst place I have been too.

Quality patient care from caring, professional staff; Meals that taste like your sweet grandma made the food and an overall at home feeling the moment you walk in, til the time you leave. Overall, the kindest nursing, dietary, therapy and housekeeping staff that care for every resident like their very own family.