Associates in Cardiovascular Disease

I saw Dr. Fishberg a few months ago and the visit went fine. He ordered tests that happened quickly. He told me I was at high risk and started me on rousavastatin. It started causing me terrible muscle cramps. The nurse told me to stop it and see if it helped. It did. So the doctor prescribed a different medication to try. Insurance didn’t approve it. Then he prescribed another medication. Insurance didn’t approve that either. I told the nurse I would try anything at this point. I was by no means being difficult. Fast forward over a month later and I still don’t have a replacement medication. I keep having to follow up with the office. I have the hardest time getting anyone on the phone. I have left a message asking to speak with the office manager and nobody returned my call. It is so fru

Had a great experience getting a heart echo at Overlook, across the hall. Olga was a great ultrasound tech

If your time is valuable, this is not the place for you. They send multiple texts prior to ensure that you will be there on time. However, once you check in, they do not have a care in the world for your time. You will wait in the lobby or in the exam room far beyond your appointment time. Then when you ask for updates they say "doctor must be running behind." No apologies or any explanation will be offered. If patients are expected to reply to texts, e-check in, and be on time, then shouldn't the doctors extend the courtesy of respecting the appointment time?

Their telephone system needs to be changed desperately. Sometimes it's impossible to get through. What good are doctors if you can get through?

This concerns phone practices of the center. This does not concern Dr. Powell, with whom I get along fine. Of the medical centers that I have to deal with, this one's phone manners are the worse. When they do not hang up after having waited for 15 minutes for them to even pick-up, they tell me that HIPPA does not let them use e-mail for appointments. Since all my other doctors to not have that problem exchanging appointments by e-mail, I guess the staff also is in the habit of giving false answers or they have bad lawyers.