Aspen Hill Smiles Family Dentistry

I used to love this office, I stopped going 2yrs ago because of their outdated scheduling/lack of portal. Today thoroughly pissed me off. The automated system sends multiple messages to confirm the appointment which is great. HOWEVER, if you reply to it to reschedule or cancel it sends you nothing confirming that but it will cancel your appointment. I arranged my day to ensure I made it to my 9am appointment only to get there and be told the system did in fact cancel it and they were planning to call me at "some point" during the day to reschedule. Mind you it crossed no one's mind to call BEFORE the appointment since their automated system does not send automatic replies or acknowledgements. I've wasted my morning coming down here unnecessarily. I only decided to come back here because my

I had a wonderful experience with Aspen Hill Smiles as a new patient today. As I was waiting in the waiting room, there were patients arriving that seemed like they were regular patients and happy with the office. The three front desk staff were pleasant and friendly. The dental assistant and hygienist who did my cleaning and x-rays were great as well. My hygienist was Alyssa. I also saw Dr. Pandey after my cleaning. She was patient and professional and answered all my questions. I never felt rushed and I felt like I was getting honest answers and not being pressured to get unnecessary procedures or services. Conveniently located in the Aspen Hill area of Rockville, I am recommending them as a great place to go to for your dental care.

First time come this clinic, my sister recommended it , when I call , the front desk lady immediately rescheduled for me. Dr. Pandey, ask what do we need, and she very patient and professional help us to fixed my son cavity. I Am very satisfied.

My appointment today was amazing as usual. My Hygienist Catherine is so thorough, friendly and makes me feel comfortable as I have dental anxiety for no reason. After my cleaning Dr. Larkin came in and took the time to chat with me, a rarity these day whether a Dentist or Physician. It meant so much to me. I highly recommend Aspen Hill Smiles. I can guarantee you will never be disappointed.

My decade-long dentist retired and referred me to Aspen Hill Smiles Family Dentistry. I've been there twice so far -- one cleaning and to fill a small cavity. I couldn't be happier with the services they provide. Everyone is extremely friendly and the office runs like clockwork. Highly, highly recommend.