Aspen Dental - Mankato, MN

Every time I'm at Aspen Dental Mankato, it's a great experience. Check-in is usually quick, the staff is always friendly, and everything is explained clearly before anything is done. The dentist and hygienist are gentle and make me feel comfortable the whole time, always! I really appreciate how organized and efficient they are. Highly recommend!

Avoid this practice at all costs. It is, without exaggeration, the most unethical, disorganized, and dangerously incompetent dental office I have ever encountered. 1. Lack of transparency bordering on fraud During the initial root-canal consultation, I was quoted an exorbitant fee and explicitly told “this is what it costs anywhere in town.” Only after paying elsewhere did I discover their “traveling endodontist” is out-of-network despite the office itself being in-network — a critical detail they deliberately withheld. This is not a mistake; it is a calculated bait-and-switch. 2. Predatory payment policies Patients are required to pay 60% of the estimated treatment cost upfront simply to secure an appointment — an astonishing policy for a general dental practice. After making this depos

They truly amazing people who work there.. I came in with my two kids because I have no family or any type of support the front desk receptionist complimented my kids for being good and they didn’t have a problem with them in the lobby. I was scared as a mom cause i didn’t want my kids to disturb no one but the whole staff understood. They also took all my X-rays and told me the steps to take to keep a healthy mouth and can’t wait to get my teeth done and to keep it healthy.Finance, nurse , xray tech, dentist, and receptionist are stellar. I appreciate them for being welcoming.

Felt very much like a car salesman experience, trying to up sell constantly. They wanted to charge 3k for a root planing and scaling when MSU in town offers the same for far less. Save your money and call around. The reviews don't lie. Only thing I was happy with was the $29 exam and xray and I will be taking my business elsewhere. Edit: It has been two days since my poor experience and I have since noticed a small cut in the back right of my mouth after my appointment thinking nothing of it. It has since swollen up a bit. Never had this happen before.

**********UPDATE*********** I am apoplectic and in disbelief. "Aspen Dental" called and left me a voicemail. You would think it was to schedule the appointment that I need urgently. However; that is not what the case. The call was to inform me that they refunded the monies I had already paid for the procedure. *******COMPLETE DISGUST******* I had a route canal done at the Mankato MN office. I then scheduled my appointment for my follow up crown prep which I had to reschedule due to being sick. I had to call again and cancel my second appointment due to injury to my foot and ankle that was out of my control. I was in a boot which made it hard to get around. They then informed because I had 2 cancelations that I could not make another appointment as that was their offices policy and that I