Aspen Dental - Lincoln, NE (South Pointe)

How can I possibly say enough good things about an experience? I have had an old beat up set of dentures that were about to celebrate their 15th birthday and was in need of a new set badly. From the moment I walked into the door, the entire staff and Dr.Kathy have been unbelievably lovely in every way. Today I received my dentures and I can’t be more thrilled. Raquel who crafted these is an absolute artist and produced my new teeth with attention to detail and a skill set that has to be seen to be believed. I’m so grateful I chose this location for how each person interacted with me and the care they show for their clients. Thank you all!

I had a very disappointing experience at Aspen Dental. My appointment lasted about 1.5 hours, yet I never received a cleaning. The entire visit was spent on imaging, reviewing scans, and then being moved to a lounge area to discuss a treatment plan. The process felt extremely corporate and transactional rather than patient-centered. Instead of having a clinical conversation in the chair with the dentist, I was presented with a costly treatment plan that included multiple procedures without what felt like a thorough, transparent explanation of why they were necessary. I was also told my insurance was “strange,” which came across as dismissive rather than helpful. Insurance plans vary widely, and I would have appreciated a clearer, more professional explanation of coverage instead of langu

Honest Review of Aspen Dental Today was my first visit to Aspen Dental. The staff were very polite, friendly, and explained everything clearly. However, I was told that I would receive a referral, a full treatment plan, and a cost estimate by email within an hour. The entire day has passed, and I still haven’t received anything. This is a significant downside, because these documents are important for planning my treatment. Otherwise, the clinic seems good, and I hope the documents will still be sent so I won’t need to come back in person just to get them.

Just got off the phone with "Shandrika" at the south 27th street location in Lincoln, Ne. And she was "GREAT." She explained everything to me in detail, was upfront about the cost, & ins. & procedure. She as well was very helpful and spent time with me to address the situation and fit me into the schedule. She is a one of a kind, very polite, respectful and helpful. She definitely acts like or seems like she likes her job. She is one of those people that you would want on your team. If I was her boss/supervisor I would put her up for a promotion or a bonus. Thanks again for taking time to fit my needs and schedule. I will keep coming back to you guys & your service.

I have been known to stall going to the dentist in the past, even just for a cleaning. The sound of the drills haunted my dreams, and the idea of giving me a shot in my gums never had an appeal. In the end I ended up waiting too long, as I have now. From the time I walked in the door I was impressed with the facility. Every employee that I met was very professional and knowledgeable. All were able to put me at ease from the beginning. From the first station, to talking about treatment was a very positive experience. with all aspects being explained. I have no reservations about having my procedure done here. In fact, after my experience on day one, the decision to return was an easy one.