Aspen Dental - Gainesville, FL

This place is phenomenal because they have friendly staff starting from the receptionist Ms Shana. She was very cordial, friendly with a pleasant personality and smile yet professional. I was very impressed with the dental assistant Ms Briana. She exudes a positive energy in her. I don’t enjoy going for my dental appt and sit on the examining chair. She was very non-threatening, respectful, pleasant and friendly. What I was very impressed with her was, she was very good with her patient teaching. She told me what the other team will be doing when they see me. She showed the instruments the hygienist will use , and what the numbers being called by the hygienist meant. It gave me peace of mind knowing the condition of my teeth and gums are still good. I also was very pleased with the de

I had a great experience at Aspen Dental, and I especially want to shout out Erik who did my cleaning. He was super professional, gentle, and made sure I knew what he was doing. He made the whole appointment feel way less stressful and was easy to talk to, which I really appreciate during dental visits.

First time patient and the hygienist Erick was phenomenal. During my cleaning he made sure I was comfortable and everything was well done . He answered every question I had and made sure I left with a peaceful mind . Truly appreciate him and can’t to come back for my next visit . Great hygienist and you will be in great hands with Erick . Thank you so much!!

My experience with dentist and hygienist were fantastic: Madison (hygienist) and Dr. Knepper (dentist) answered my questions thoroughly and were great. Hope Aspen holds onto them. That said, my experience with billing has been god awful. Do not pay upfront, as I've never seen a vendor so slow refund you after dental insurance processing. I have called half a dozen times over the last two months about the fact they owe me a refund. Even when he corporate office agrees that they owe you a refund, they won't refund you, and just issue you a virtual credit on your account for any future work, and you have to wait additional months of processing in the billing department before you have the option to call them again to issue a refund. They will slow walk you as long as possible to hold onto yo

Erick was an excellent dental hygienist—very gentle, professional, and thorough throughout the entire visit. He made me feel comfortable and explained everything clearly. Jarron was also incredibly helpful with billing and took the time to walk me through different options to cover my balance, which I really appreciated. Overall, it was a really positive experience, and I’d definitely recommend them!