Aspen Dental - Allentown, PA - Airport Road

Went in for a “cleaning” same ole “we don’t do that same day” got an X-ray & gave me an entire 2-3 page review on the extensive repair & work my teeth needed. I got a cleaning eventually & after that the insurance I had thru my job had ended because I stopped working there. They’re still sending me this $2700 bill for work I’ve never received. The people were nice there but I don’t appreciate the lack of communication & accountability. I’m not paying for work I didn’t have done

As someone who typically feels anxious about dental procedures—and admittedly hadn’t been to the dentist in over a year and a half—I was incredibly impressed by the level of care and professionalism at this office. The entire team was exceptionally friendly, welcoming, and made me feel completely at ease from start to finish. They went above and beyond to accommodate my needs, even offering an excellent payment option to help cover the remaining balance after insurance. I highly recommend this office to anyone looking for a dental experience that’s both compassionate and top-notch. You won’t be disappointed!

Great welcome service, but expenses… not so much. When I called, they scheduled a same-day appointment for me, and I was able to get a full teeth examination done. I appreciated that I could pay for the “consultation” there at the clinic as a first time customer since I went without dental insurance. After the exam, I was told I need deep cleansing for my teeth. Expenses totaled over $4,000. My jaw dropped. Well, it was without insurance tho, but still, I felt it was too expensive. The staff were pretty nice to me though so I’ll give four stars.

Atrocious customer service, and downright rude!! Scheduled an initial exam and cleaning, only to find out the day before that they do not conduct cleanings on the same day as exam. When I called back to reschedule and told the operator I did not have time to come in 2 different days; and was worried my insurance wouldn't cover that, she was very receptive and said that she needed to reach out to the Allentown office. Upon being transferred to the Allentown office, the receptionist was extremely rude and claimed that the operator told me "multiple times" that wasn't their procedure which was a blatant lie. Suffice to say, I gave this rude lady a piece of my mind after being completely caught off guard and being scolded for something that wasn't relayed to me. I will happily support a loca

Excellent experience! The dental office took me in the same day with no appointment and fixed my problem quickly. The entire team was professional, compassionate, and truly cared about my comfort. Highly recommend!