Asistencia Villa Rehabilitation and Care Center

This place may appear nice on the outside and very well landscaped. On the inside it is very loud including noise from staff. My 90+ year old grandparent is there to heal from a broken bone. This is not an environment conducive to healing. People are blasting their TVs , roommate match up’s don’t make sense, the staff is yelling and laughing loudly while people are supposed to be resting. They also decorated for Halloween and I find it a little distasteful for people who are there to heal, feel hopeful, and find happiness during their recovery. There’s a way to do Halloween in a brighter way. For the most part the staff is friendly, which is why it gets a 2. If I could have my grandma be elsewhere I would.

This place should be shut down. The staff is completely unaware of the well being of their own patients. My grandmother was here for a few weeks and during that time she became mentally impaired due to severe dehydration which happened while she was staying at asistencia. They did nothing about it until I showed up every day demanding they do something. The staff didn’t know simple medical terms such as NPO, nothing per oral, and no one could answer the simplest of questions as to why they will still offering her food when she wasn’t supposed to. A registered nurse even admittedly forgot to give my grandma her pain medication. She also got a UTI because it takes them a hour for a CNA to come and change the patients, I timed it. They also forgot to put important medical notices above her be

My mother has been at this facility for almost two months. I did a lot of research prior to choosing this facility. I spoke with the medical providers from our previous facility and also obtained word of mouth recommendations from friends that live in the area that have had their loved ones at Asistencia Villa as well as did a tour of Asistencia Villa prior to moving my mom here. So far there have only been two issues that have occurred but they were addressed immediately and they have not occurred again. I have recently read many negative reviews online and know that each individuals experience is different. As a family member who does not live in the area but is here all day everyday, I see first hand how the facility operates on every shift and I am grateful that my mom trusts the staff

I went in to see my mom in January 3 to check on her when I arrive at 9:01 my mom was unresponsive soaking wet fever over 105 when asked the CNA ..what happen she could not even explain .. when you begin your shift you are always suppose to check and make sure everyone is breathing Do not care and also she was having a hard time breathing when asked was I Ignore She could not answer went to the charge nurse. She either couldn’t answer her to let me know how she was doing and how long was she like this. I do not recommend this place. It is very unfit unprofessional the CNA’s are rude never smile .. when asked something they make you feel like you are bothering them ..also my mom belongs have been missing for 2 weeks now keep getting the run around about that .. I see why that place have a

Couldn’t do less than one star sadly! Hope that the place closes down asap for the good of the patients.