Ascend Medical Family Medicine

I would give 10 stars if that were an option. I’m a new patient and saw Kristen Oliver as my provider, and it was undoubtedly the most competent, professional, and proactive medical experience I’ve ever had. Her level of attentiveness and swift action was second to none. It’s so rare these days to meet providers who truly care, take the time to get to know their patients, and follow through thoughtfully in their care journey. Kristen exceeded all of my expectations, and I look forward to being a longtime patient of hers. Thank you to the team at Ascend!!

I gave 3 stars only because 1 part of my visit is the best ever! The 2nd part is the worst ever! Dr. Nassery is the BEST physician I’ve ever had the pleasure of working with for my health. She is honest and open and caring and perfect in my humble opinion. She is the reason I keep returning again and again. That’s the great thing about this Ascend location. The bad? The phlebotomist! He is the most rude, uncaring, unsympathetic individual in the nursing field I have ever encountered. Twice now, he has treated me like a child. He is condescending and unprofessional in every way. At this most recent visit, I was nice but made a request he obviously didn’t like. I asked for a butterfly needle because I have a fear of needles. Instead of accommodating me without fanfare, he proceeded to tell m

I cannot recommend Ascend Medical. Kristen Oliver has been an amazing PA, but if it weren’t for her, I would definitely be leaving Ascend. I’m still considering it. I’ve had an awful experience using their mental health services. I started therapy in December with Carol. There’s nothing I loathe more than the process of trying to find the right therapist, so I put quite a bit of research into finding the right provider for me. I would later find out that she was not the right therapist after all. After multiple late arrivals and no shows at our scheduled appointment times, I grew beyond frustrated. I found it incredibly rude and inconsiderate for me to show up to my virtual appointment just to be told that we would not be having a session after all. Especially when I receive text message

Provider, Kristen Oliver, and the team at Ascend are absolutely amazing!!!! Kristen took so much time, care, and thoughtfulness to address every concern I had and made me feel so heard, understood, and comfortable! She has a background in the education field, and it shows~ she is brilliant and explains things in a way that is very informative and helpful! Kristen and her team really went the extra mile to make me feel welcome, safe, and taken care of as a patient- I am so glad I get to receive care from Ascend!

Kristen is great. I love her, she seems to genuinely care about the patient and it doesn’t feel robotic! She listens. Everyone I’ve encountered in the office is welcoming.