Arbors at Sylvania

My husband stayed at Arbors for 2 months. During that time I visited every day at different times. All staff were attentive! They were caring, quick to respond, and fun! He even asked me when he was going back! He goes back for respite because he likes it so much. NURSE Carrie is on top of the nurses, and the others have integrity in their jobs. A warm, family oriented place!

The nurses and age are well-educated, knowledgeable and very professional. The nurse unit manager works professionally works hard, and it's underpaid for her position. She manages and keeps in order every single patient in the unit for medication, too comfortability. Due to respect every patient in the unit that she manages, it's well taken care of every patient is treated with healthcare, decency and respect anything that is wrong. The unit nurse manager takes care of it. Immediately, not only that, but she is dedicated to her job. And her work ethics is exemplary. She does the job, and as a naval retired veteran combat medic Corman, I would be proud to serve with this unit manager nurse on the battlefield. She is worthy of more than what she gets paid for I believe that in her position a

When my dad was there in 2023, things started out great. That lasted until I had to ask to have my dad switched to another room, due to his roommate being rude, disrespectful, and nasty. They quickly moved him to another room the day after, and I do not at all blame the facility for the actions of residents. At the time of the switch, there was an aide talking to the roommate, complaining about my dad's family members. At first, the new room was a breath of fresh air. There were some absolute wonderful employees that treated my dad like family, and stopped in just to check on him, and listen to his stories. Unfortunately that doesn't make up for the abuse and neglect that started happening. Every time I complained about the abuse, the treatment of my dad and our family got worse. He was sl

Terrible terrible terrible. They deserve 0 stars. Do not send your loved ones here. The facility is disgusting and your loved ones will be treated like animals. Your concerns or issues will not be resolved no matter who you talk to. I wouldn't send a dog here. The state needs to investigate this place and shut it down immediately! I have absolutely NOTHING positive to say. It's HORRIBLE on every level!

My dad spent the last 2 months of his life in this facility. The kindness and attention that was given to him by the majority of the individuals that were his caregivers was remarkable. I am writing this in lieu of my mother, who was there every day and saw first-hand how the services were provided. During my visits there were a few who stood out significantly, and I would like to acknowledge them. Sam, who treated my father like he was his own. Bryn, who assured all of us that she would manage his comfort, and really listened. Carla, who was a great moral support to all of us. Linda, who always returned my calls immediately. I want to thank all of them for helping my father exit with dignity and grace.