Annette R. Hoo, OD

I had a terrible experience with Dr. Hoo on my FIRST visit this morning. She was extremely rude and impatient throughout the exam, making me feel super uncomfortable. When I asked a question, she was dismissive and unpleasant. The final straw was when she asked which of the lines on a lens I was able to see, and I told her I could only see a few letters in lines 1 and 2 - her response was basically "that's not what I asked". SHE IS A RUDE AND INCOMPETENT OPTOMETRIST WHO LACKS PROFESSIONALISM AND PATIENCE!!! If l could give her a zero rating, I would. Not going back!!!! Zero professionalism, no compassion. Worst eye exam ever!!!!!! Should’ve listened to the 3.6 star Google rating... People, learn to read reviews, they never lie!!!!

Apparently she does not respect folks of different ilk/ ethnicity/ nationality/ phenotypically disposed to melanin. It was evident from my observation of her treatment of such demographic. This is not just rhetoric or hyperbole, but an observed behavior. Now as a terminally guided retired Professor, I can recog

Staff is rude and dismissive. I have been a patient for over 10 years and I started bringing my daughters within recent years. The office failed to update one of my daughter's chart with our current number which was given to the receptionist at the time of scheduling her appointment. My daughter missed her appointment because we did not receive a confirmation text or call. When I called to confirm her appointment, not realizing it was missed, the receptionist said that she was flagged by the doctor and will not be seen in their office. We are a family of 4 and have been existing patients for years, its disappointing that the doctor wants to ban one of my children. Added insult, the receptionist was short, rude, and dismissive. Previously I noticed with each of my office visits how the p

1st visit, got in quick. Doc was thorough asking questions I haven't been asked before. Was given a few tests, got a comprehensive explanation about my eye health and sent on my way! Overall a great experience and I'm looking forward to my next checkup!

Worse doctor ever I spend 4 hours sitting the doctor keeps repeating in legal she doesn’t know how to work with special conditions with kids they have special needs the recepcionista they don’t have any education to treat people