Ambassador Dog & Cat Hospital

This place wasted my time and completely misled me on pricing. I scheduled an appointment, drove over an hour to get here, and waited more than an hour without a single thing being done. I came in for one simple rabies vaccine for my kitten. That’s it. Before arriving, I was explicitly told the exam would be $25 and that the shot would cost less than the exam. Once I’m already here and stuck waiting, they suddenly tell me the shot is nearly $40 on top of the $25 exam, totaling $62 for a single rabies shot. That is not what I was told, and changing pricing after someone arrives is unacceptable. On top of that, they attempted to take my kitten to the back without me present because the doctor “scheduled something else,” despite the fact that I had an appointment and nothing was communicate

This was from a couple of years ago, I was so enraged I think I blocked it out until now. I had an appointment for 10 AM Saturday, where we discussed a pretty serious dental procedure for my dog. He also got some vaccines, one of which was a two dose. There was a follow up appointment for three weeks later, again Saturday at 10, where he was going to get his second dose and we were to discuss the dental procedure further. I left with an appointment card, that in hand written writing said "Appointment, Saturday, 10:00 AM." So THREE weeks later, after much anticipation I show up, concerned about my dog's dental situation. The girl at the front desk says "We don't take walk ins." I said "I have an appointment." She said, "you're not in our system, we don't take walk ins." So, I go ou

Staff were friendly. Dr. Kumar checked and diagnosed my fur baby fairly quickly. Before any procedure and medication was administered, the staff showed me, in print, of the cost. I was able to sort which services my fur baby needed and that's affordable to me. It's a bit pricey for my budget, but nothing beats having peace of mind about my fur baby's health. Waiting area was clean, spacious, and welcoming. Consultation room was clean, tidy, and had a friendly atmosphere. The clinic provides TV, in the lobby, while patrons are waiting. Free parking is provided. Entrance is adjacent to the clinic building.

Even though my sweet girl Taz and I didn’t get the outcome we were hoping for, I will always be grateful to Dr. Wong and the entire staff at Ambassador Dog & Cat Hospital. Dr. Wong was incredibly honest, empathetic, and compassionate every step of the way. She never rushed through our appointments and always took the time to explain everything with clarity and kindness. From follow-up calls to in-person check-ins, she made sure Taz was supported and comfortable and that I had the answers I needed to care for her. Thanks to Dr. Wong’s guidance, I’m now able to focus on making my dog’s final days filled with love, comfort, and peace. She helped me feel prepared for what’s ahead, and that has made all the difference during such an emotional time. The entire staff was warm, professional, an

Transferred to them immediately after another vet caught bladder stones removal of our baby. Now we bring both our babies here. Staff n dr Wong are amazing 🥰🥰🥰🥰