Altercare Somerset

I would highly recommend this facility. I was very apprehensive about going to a rehab facility due to several unpleasant past experiences. However I was very pleasantly surprised at the excellent care that I received at this place. It is very clean and comfortable. The staff is very friendly and attentive. The shower is very roomy and safe. The food is way better than past experiences. You would be hard pressed to find another facility that could measure up to this one. The physical therapy treatment and pain medication was also top notch. If you need rehab care do not hesitate to come here.

Some staff was very polite but others were just plain rude. The facility is not very homelike. The patients were all sitting in the hallways without any interaction with people except passerby’s coming and going in and out of the facility. My father was a fall risk and as you see in the pictures they were no bed rails or alarms on the bed. The wheelchair had no wheels for him to move himself around except for just scooting himself around with his feet. Also again, no alarm or foot rails to rest his feet on his wheelchair. He was allowed to walk around without help(example no walker). He was trying to go outside to get fresh air and was not allowed. My father smokes cigarettes and drank coffee on a daily basis and a fellow patient tried to give him these things and also take him outside and

If I could leave a one star, I definitely would. I don't normally leave reviews, because, well I can brush most things off. My mother was admitted into care after a lengthy hospital stay. She was admitted for rehabilitation. Whilst the rehabilitation nurses were kind and considerate of her, the nursing staff was not. My mother couldn't move on her own, as she has a broken femur and ankle. I understand that the facility has a lot of patients, and some have issues that are bigger than others. My mother was left to sit on her potty chair for an hour, not just once, but several times. She came home with a bedsore that was seeping. They did not turn her in bed, they would make her wait sometimes 6 hours without pain meds. (It was supposed to be given to her every 4) She also stated that the nur

This place is disgusting. If you truly love your loved ones never put them in here

The best thing I ever did was transfer my mom from here. Nurses were great and that’s why I gave 2 stars but the rest was pretty Awful. From aides telling my mother (whom has a diagnosis of dementia) that she didn’t need to be there, to them basically pushing her out the door without a proper and safe discharge. The threats of charging her private pay costs and then the final straw of submitting the Medicaid level of care paperwork and not including more than half of the required paperwork to get her approved to stay. The professionalism is definitely LACKING. I’m grateful to say that I quickly made the choice to transfer her elsewhere, where she has since made great strides and has met the level of care standards!