Allina Health Urgent Care – Savage

This place was amazing! Fractured my arm.. I walked in checked in sat for a second had the nurse come grab me, the doctor was in within 3 minutes the X-ray tech came in 3 minutes after that I had X-rays back in under a half an hour this was the smoothest urgent Care visit I have had in my life! The receptionist the nurse the X-ray tech and the doctor were all absolutely wonderful people and really cared about my well-being and comfortability! From leaving my house to going to the doctor to pick me up my prescription was a 2 and 1/2 hour round trip absolutely awesome

Upon check in I notified them that I had a positive case of influenza in my family. I was seated in the waiting room feeling really sick. Instead of having me wait for a long time, a nice nurse came up to me and offered to do a video visit with a provider because it was a long wait to see the in clinic provider. She said she would take my vitals and swab and that I would video visit with the provider on the monitor. The video visit with the provider went smooth, quick and easy. I was back in my bed resting in no time. Thank you to the staff for recognizing and having compassion for my situation. it really made a big difference.

It's frustrating and disappointing to see how much the quality of care has declined at the Allina Urgent Care in Savage. I was unable to receive the treatment I needed due to an understaffed office! There was only one provider available for the entire day. The technology is also outdated; what Allina referred to as a "virtual appointment" still required me to come into the clinic, which defeats the purpose entirely. Even the front desk staff were noticeably unpleasant. Overall, the experience fell far below the standard of care patients should expect.

I have been dealing with a chronic health issue for 15 years. It was initially a wrong diagnosis. Two nights ago I got the right diagnosis. So thankful for Allina Urgent Care. Thank you to intake person at the desk, the receiving nurse, and especially to the nurse who took her time with me and listened—N Roers—I believe. 5 star care all the way!!!

Love this close-to-home Urgent Care. Never too long of a wait and the staff is very friendly! Only open till 8 PM during the week but it beats going to an ER.