Alderwood Endodontics

I had an extremely disappointing and unsettling experience here for a root canal. From the start, it was clear that patient concerns were not a priority. My questions were brushed off, and I felt rushed rather than listened to. I opted for laughing gas, but no one seemed to care about properly assessing or adjusting the dosage. I felt awful—far from relaxed—and yet no one checked in or took my discomfort seriously. What bothered me even more was what happened after the procedure. No one made any effort to ensure I was okay or even safe to drive home after being sedated. That alone is alarming and irresponsible. The overall attitude was cold and dismissive. It genuinely felt like once I was on laughing gas, basic kindness and bedside manner were no longer necessary. Being sedated does not m

Yesterday evening I had a mouthful of howling pain, and when my regular dentist called Alderwood, they made time for me for me this afternoon! Dr. Wu worked on me steadily for 3+ hours (until 6:30 pm!) because as soon as I opened my mouth she ran into infection, decay, and complicated root growth that required complex urgent care. As Dr. Wu and her assistant Callie worked, they explained the process play-by-play, and they could not have been more helpful and compassionate. I left their office informed, optimistic, and grateful for NO PAIN. Team Alderwood is the BEST!

Wanted to leave a message of gratitude to Dr. Wu and her team. I came in as an urgent referral, had been dealing with a week of intense pain and desperate for help. Alderwood Endodontics was able to schedule me the same day with Dr. Wu and her team working thru their lunch to fit me in. Dr. Wu walked me thru each part of the investigation and set expectations for what we were going to do. Then, they took the time to make sure I was completely comfortable while performing the root canal. It is with great relief that I am writing this review completely pain-free 6 hours afterwards. THANK YOU DR. WU and ALDERWOOD ENDODONTICS!

I like this place. The receptionists seem to be welcoming and accommodating, the 'welcoming' aspect being something that seems to be missing in today's culture in regards to at the bare-minimum welcoming a guest when they walk in. I had Dr. Wu. She's super sweet and personable. She even followed up later that week to check on me to make sure things with my mouth were fine, which I appreciated. Customer service seems to be a pillar here and it's so appreciated.

Wish I could give 10 stars!! They were able to get me in for an urgent root canal same day and it was so seamless. Their whole team from the front desk to the assistance and doctor were absolutely incredible, so warm and friendly. I have never had such a comfortable and positive dental experience