Albertsons Pharmacy

Never had an issue with this pharmacy in the years I’ve used it, other than no drive through window. Only reason I went to Rite Aid while it was open. I’ve read the bad reviews out of curiosity and think the sheer numbers the pharmacy employees deal with daily likely has a lot to do with the reviews. Never dealt with rudeness, just a crew of people who are very busy and need to move on to the next customer. Especially once the other pharmacy closed. People seem to have lost the ability to give grace to others. Kevin, you and your crew are hard working and appreciate!

The absolute WORST customer service ever. Since it's the only pharmacy in town, we have no choice. The employees are rude and lack the skills and knowledge to help customers. I tried for 4 days to get meds I take monthly. After 3 trips to the pharmacy (a 15 mile one way) I was told it would be another 20 minutes for them to prepare it. 20 minutes later, with a smile on her face, the employee told me that I needed prior authorization because I had switched to Medicare since my last visit. They are unhelpful, rude, lacking appropriate knowledge, and seemingly don't care about the customers they hold captive.

Incredibly rude and horrible customer service. Called in to see if they carried an item and they said they didn’t know if they did or not. If they did, it would be out on the floor and they wouldn’t send someone 20 feet to go look. What’s really unfortunate is that they’re the only pharmacy in town and I think they know it. Shame on you, Albertsons. I then drove to the store and they didn’t have the item, despite the fact that their APP said they did. I then took a photo showing how BUSY they were. Simply LAZY

Customer service was disappointing. I tried to explain my situation, but the call was ended while I was mid-sentence. It came across as unprofessional and unhelpful. I understand we all have stressful jobs, busy schedules, and family responsibilities—but basic courtesy and respect over the phone should never be too much to ask.

Even though they get really busy it's always kind service with a smile and they are always good about telling me how to get my meds transferred and refilled the quickest.