Affordable Optical
Gurnee, IL · Optician
- Address
- Affordable Optical, 6170 Grand Ave 451 Entrance B, Gurnee, IL 60031
- Phone
- (847) 855-9009
- Website
- affordableoptical.com
- Status
- Closed · Opens 10 AM
Affordable Optical is a doctor located in Gurnee, IL. It is one of 111 doctors listed in Gurnee. Its 2.7-star rating is slightly below the Gurnee city average of 4.3 stars. There is 1 photo associated with this location.
About Affordable Optical
Optical Store
Hours
| Saturday | 10 AM–7 PM |
| Sunday | 11 AM–6 PM |
| Monday | 10 AM–7 PM |
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
Customer Reviews
Honestly, i went there not knowing what to do and i was really clueless on needing help with my eye sight. A wonderful receptionist by the name of Clarissa helped me and guided me in order to have a successful time and she informed me on several things such as creating an appointment to check my eyesight, she also was very knowledgeable and helpful and overall a great employee there. We need more workers like Clarissa, amazing find of an employee.
Yall please do not come here!! This place has many bad reviews for a reason!!!! I was told my glasses would take 2-3 weeks to arrive and now a month has passed and I still have no idea when or if my glasses are even coming. When I called to ask if they could track my glasses or tell me why it’s taking so long they had no answers and were extremely unhelpful. The staff is nice enough but seriously just avoid this place.
Alex Is Very helpful and understanding I had a miscommunication a while back and he cleared everything up this is a really good place to come and get great help!
Over corrected my prescription and set both eyes the same prescription when they are in fact 2 different prescriptions. After the 1,2. 3,4 i told the blonde optometrist it was still significantly blurry and I was told "it's ok, when you get the glasses it won't be blurry. They didn't measure the lenses to mark where my eye sat and had to fix the focal point which they did but didn't help being it wasn't the correct prescription to begin with. We called they said my problem would resolve it's self after a few days of wearing the glasses. It did not. I just had to drop 200 at Walmart to have them fix what this place couldn't do. The minute you come in here and say you feel something is wrong they look at you with the look of "how dare you question us". Will never go back. Will never recommen
Very unprofessional staff! They called me just to hang up on me as I picked up the call. When I called back they had no knowledge of anyone calling me, not to mention they called the wrong person. They were giving me info regarding scheduling that pertained to mom and went as far as suggesting I’d let her know for them. What type of eye doctors and staff are they if they’re asking for me to do their job. Also when I confirmed with mom whether or not they got a hold of her she stated otherwise. Horrible place to go to not to mention the lack of professionalism. Will not be returning here! Check for other vision providers if possible as this one functions poorly. Updated reply to “management”: It really was you’re service as you forgot to apologize after you’re staff rudely picked up my ca
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.