AFC Urgent Care Arlington

I had a wonderful experience with Christy and Rose during my immigration exam process. They were incredibly kind, patient, and professional from start to finish. Both took the time to clearly explain each step, answered all my questions, and made what could have been a stressful process feel smooth and reassuring. Their attention to detail and genuine care truly stood out. I’m very grateful for their support and would highly recommend them to anyone going through an immigration medical exam.

Pretty incompetent coordination, and wrong information provided that impacts efficiency and timeliness of care, but the actual medical staff are ok. I brought my elderly mother in for urgent care (I suspected she had pneumonia because I've had it before). The actual medical staff are fine (I've been to AFC Arlington before and had decent care from the medical staff on call then). But this time, with suspected pneumonia, chest x rays are necessary to confirm. We were given a referral sheet for locations by AFC Arlington where we could get x rays. One of the locations was a satellite location for Winchester Hospital. I brought my mother (and new baby since there no one else to care for the baby as well) to the satellite location printed on their sheet, and the front desk there was horrifie

Everything about the appointment was fine. The wait time was reasonable and the medical encounter was professional, comprehensive and resolved the medical issue. My complaint was the bill that was rendered after the insurance was paid. The co-pay was fine but when I paid with a credit card, the payment agency they used was going to add a 11% sur charge. I could understand a 3% charge which is pretty standard for credit charges. 11% borders on the unbelievable. Also, when paying on line, there was no indication on the CC charge until the very last step. At least inform people in advance what the charge would be. I deleted the payment on line and sent a check.

Scott the provider was great. He was very helpful and informative. The assistant Yamiley was very nice and compassionate . They listened carefully to my symptoms, explained the diagnosis clearly and discussed the treatment plan in details. Overall Excellent experience.

I called this office today and a wonderful young lady called Cara picked the phone. She was professional and very pleasant to speak with. I needed some documentation for my attorney and she was kind enough to email it to me with a HIPPA complaint software password. Employees like this are hard to find and i hope that your office keeps her for a long time.