AdventHealth Medical Group Primary Care at Porter

I am a new patient of Dr Ernesto Herfter. My first visit with him- he interrupted me constantly when doing my medical history. He asked why I don’t take antidepressants because I’m mentally ill- tried to push birth control and antidepressants on me because of my history with abortion and mental illness. It was really off- putting. I felt that he was judging me and trying to prescribe medications I didn’t want to take or have a need for! When I spoke to him about my abortion- he was highly critical and showed disdain for my personal choice . He said if I become sexually active again I have to come into clinic to prevent me from doing this again etc.. seemed like he let personal beliefs and feelings in the way of his bedside practice and it compromised my care as his patient. The rest of th

Read the reviews. I walked in there and requested an interview with a doctor about getting a new PCP. My PCP of 16 years retired. I needed help. The extremely unpleasant man at the desk said I would get a call from the doc I asked about or his assistant. They ghosted me. This place is run by people who don't care about people. Stop responding with an email address as if you care. YOU NEED TO SHUT THIS OFFICE DOWN SO YOU DON'T HURT ANYBODY ELSE.

After seeing Doctor Sarah Forars for several years I have decided to take my business elsewhere. On occasions I would wait for over an hour to be seen by the Dr. Very long wait times to be with the doctor for a few minutes maximum. She barely looks up from her computer at you while you are with her. I arrived ten minutes late to an appointment and was turned away. The double standard that patients have to wait for an undetermined amount of time (upwards of an hour) to be seen but patients can’t even be a few minutes late is very disrespectful. I even called to say I was running late but they don’t pick up the phone. They don’t actually care about their patients as people, just billing as much insurance as they can each day. Find a doctor who cares.

It has been a few years since I was seen at this practice. After reviewing my records, I have noticed concerning comments charted in the clinical note that are false and harmful to low-income, disabled patients. To protect herself from the repercussions of incorrect medical billing, the provider made subjective allegations on my clinical note. At first, I figured we could work together to amend the note. A personal injury attorney has different opinions on how we should proceed and I’m absolutely going to follow through on it. I can only imagine what other patients have experienced with this unethical mistreatment and how many cancer diagnoses have gone undiagnosed. I encourage everyone who has had similar experiences to file a grievance with the state.

I had one appointment for. PCP annual exam. My blood test order got messed up, I tried to call their desk to fix the order. Their phone system is terrible, they never pick up, so you have to leave your phone number and name for them to call you back. But they don't call you back, or maybe a week later they call at a time when you are busy, you can't leave voicemails for them, it's impossible to get ahold of them, god forbid I need something urgently.