Absolute Dental Orthodontics - Cheyenne

Actually opens way earlier ... I guess. Had an 8 o clocc appointment. Staff was late and by the time we were signed in they took atleast 4 patients and still did not communicate why we were waiting another hour atleast . I'm glad I came for a cleaning and nothing more serious because I would have been highly irritated. Worst visit ever. Will make sure to check the ratings and location before scheduling another appointment.

I agree that this is the worst company in Las Vegas and it is unfortunate that some of the amazing doctors/students who work/intern there are treated horribly as well. The front office staff needs customer service training and an attitude adjustment not to mention organizational and time-management skills. Just smiling sincerely and facing customers would be a start as well as answering phone calls. The braces doc and his assistants are not only professionals but they are kind-hearted. However, like us, they are at the mercy of the office manager and the numerous font desk girls who gossip, scowl, ignore, dismiss, make numerous errors with appointment scheduling, accuse customers of lying, and simply treat patients very poorly. The other location had 10 chairs in a row with patients elbow

First time I tried to make an appt with them in person for an emergency issue, they had a flooding issue and I was sent to another location that didn’t have a dentist in for that day. Not their fault. It was chaotic. I tried calling to get in for months after that and could never get through. Would spend hours online and at close they just hang up, no voicemail, nada. Decide to just go in person again and try. Girl at desk was nice, set me up for an appt the very next week. I show up 20 minutes to my appt and door is locked. No sign is posted so I’m thinking “I’m early, maybe they are at lunch”. I wait outside. There’s no benches. I rode the bus, don’t have a car to sit in. In June, in Vegas. Because of Lupus I get heat exhaustion at the drop of a sunbeam, but my fault for bein

The most awful front desk staff . If you can tolerate them the dentist are not bad Example they call me say I have to come 2 hr earlier than my appointment. So I did . Now I been sitting here for 90 minutes It’s just crazy . I messaged it with texts attached

Don't take your kids there!!! Don't waste your time, the service is terrible 👎 The people at Absolute Dental are only interested in money and not their patients. You have to wait hours to be seen and they only see you for 5 minutes and that's it, they don't even give you braces maintenance.