AAMC Pavilion – Pasadena

The doctor, nurses, & staff were efficient and caring.everyone I came in contact with introduced themselves, explained their role in my procedure, and made sure I was comfortable knowing what was going on. Each person that came after the doctor verified limb, side, & doctor’s signature on the correct location of my surgery. After surgery was over they made sure I was alert, not dizzy, feeling ok. They heard my concerns and adjusted everything that needed to be done to make me more comfortable. They didn’t keep longer than necessary. They were very attentive and caring. I had a great stay during and after my procedure. Thank you 😊 Dr. Gelfand, Stephanie, Shaley, & Jamie were the best. I don’t remember my anesthesiologist name but she was amazing I didn’t feel woozy nor any side effects afte

The doctors and staff where phenomenal ! However, the billing was unfortunately not correct. I as unaware that I would be owing $9,000 for a procedure. When my husband and I initially came in we were told that we were good to go and insurance would pay. So when I received a bill I was a bit confused.

Quality of work is good but the billing is absolutely atrocious. They bill upfront based on what you they think your insurance is going to cover. Once insurance pays them (they are now paid twice) they need to get management approval to refund any difference there maybe. In my case they billed my insurance $10K (for the bed I guess?) vs $2k for both the Dr. and Anesthesiologist. I was there for maybe 4 hours so I would avoid this place like the plague if you can and opt for surgery at the hospital instead.

This review does not reflect AAMC doctors and nurses - they are amazing and are the best. This review addresses the insurance and billing of AAMC Pavilion - Pasadena. This location is not owned by AAMC although the name, signage, etc. reflects it. It is actually owned by physicians who are partners in that surgery center (info is on AAMC website under AAMC locations). While all the info reflects AAMC, their insurance and billing procedures do not. AAMC will bill your insurance and then send you a bill for the balance, this surgery center will require your copay in advance, at check-in on the day of your surgery. Surgery was scheduled 6 weeks earlier yet we were contacted 5 days prior to surgery and advised that we were to bring $1,500 on the day of surgery, along with I.D. and insuran

Ya' Know, The Rumors Can't Hold A Candle To All The Good Being Pumped Out Of Here 🫡 #ISalut