45 Castro Street Care Center

My mom is in there, very professional. I appreciate the whole team and the great care and compassion delivered by all the staff, the Nurse as well as their team ( specially Marley) are giving good advise will being reassuring 👍

I'm very disappointed that a facility that specializes in neurological care does not require staff and visitors alike to wear masks. We are still in a pandemic, and worse, there is currently a COVID surge in the Bay Area. These are some of the most vulnerable people in society and yet Sutter and many of the staff do not feel that they are worth protecting? Are Sutter and its staff ignorant of the neurological damage COVID can cause, or do they simply not care about their patients? Either way, it doesn't inspire confidence. I would say maybe a quarter of the nurses my dad had in the ICU were wearing masks. Literally no one should be allowed in an ICU without masks. Ever. Why put patients at extra risk? Patients who've had brain trauma, especially. It makes no sense. Apparently, the medical

Doctor refuses to write me a refill for the medication I've been prescribed and taking for 11 years at another doctor without a psychiatry appointment. Absolutely ridiculous